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How rezekybet Handles Your Personal Data

When you open an account with us, you share information we take seriously — your name, contact details, and wallet data from DANA, OVO, or GoPay. This page explains exactly what we collect, why we collect it, and what control you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and updateCookie and session controlsContact us to request changes
rezekybet How rezekybet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Open the chat widget from your account dashboard to ask about your data, request a correction, or flag a privacy concern. We respond during active support hours.
Email Support Send a written data request — including account export, correction or deletion requests — to our support email address listed in your account settings under Help.
Account Help Centre Your account page includes a Help section where you can submit a formal privacy request tied directly to your verified wallet — DANA, OVO, or GoPay — for faster handling.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Encrypted Data Storage

Account data — including wallet identifiers from DANA, OVO, and GoPay — is stored with encryption at rest. We use SSL on all pages to protect data in transit between your device and our servers.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage or reject non-essential cookies through your browser settings at any time.

Data Retention Schedule

Active account data is kept while your account remains open. On account closure, we retain only what applicable law requires, then delete the rest. Transaction records linked to GoPay or OVO are subject to the same schedule.

Your Right to Request Changes

You can ask us to correct inaccurate details, export your account data, or request deletion. Submit through live chat or account email. We aim to respond within the timeframe required by applicable local law.

Common Questions About Your Data and Rights

We collect your name, email, phone number, and the e-wallet ID you use — DANA, OVO, or GoPay. We also record device and session data to secure your account.

Wallet data is shared only with the payment processor needed to complete your specific transaction. We do not sell or share your wallet details for any marketing or third-party purpose.

Contact us via live chat or the support email in your account Help section. We will verify your identity against your registered wallet and send your data export within the period local law requires.

Yes. Send a deletion request through live chat or email. We will remove your data after the legal retention period has passed and confirm once the deletion is complete.

We use session cookies for login continuity and analytics cookies for lobby performance. Non-essential cookies can be turned off in your browser settings without affecting core account functions.

Transaction records tied to DANA, OVO, or GoPay are kept while your account is active and for the period required by applicable Indonesian law after closure. After that, they are deleted.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.